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How We Protect Your Account and Data

Your account security and data privacy matter to us. We operate with clear legal standards for Indonesia, verify all withdrawals before they leave our system, and keep your…

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Our Legal Posture in Indonesia

ibc138 slot Service availability depends on jurisdiction. Users are responsible for checking local law before access.

ibc138 slot operates in regions where local law permits. Your account is protected by our terms of service, which cover Deposit references you set yourself, account closure requests, and dispute resolution. We do not store your full card details—only tokenised payment references. When you deposit via

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DANA, OVO, GoPay or QRIS, each transaction is logged with a unique ID so you can track it. Withdrawals require identity verification to prevent fraud. Your personal data stays encrypted and is never sold to third parties. Access to your account details, transaction history and stored
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payment methods depends on local law and your explicit request to us.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

CONTACT PATHS

Reach Our Legal and Support Team

Live Chat Support Open your account and tap the chat icon in the bottom-right corner of the lobby. Our support team in Bandung and across Indonesia responds to account, payment and legal questions during operating hours.

Email Enquiries Send account closure requests, data-access requests or legal questions to our support inbox. We aim to reply within 24 hours on weekdays with confirmation of your request and next steps.

Account Settings Log in, go to Settings > Account Security, and you'll see your deposit history, linked payment methods, and an option to request your data or close your account permanently.

SECURITY MEASURES

How We Handle Your Information

Data Encryption

All login sessions, deposits and withdrawal requests are encrypted with HTTPS. Your password is hashed, never stored in plain text. Payment tokens are isolated from your account folder so a database breach cannot expose your card or wallet number.

Cookie and Tracking Policy

We use session cookies to keep you logged in and functional cookies to remember your language and display preferences. No third-party ad networks track you across other sites. You can clear cookies anytime in your browser settings without losing your account.

Account Access Control

Two-factor authentication via SMS is available in your Security settings. When you enable it, each login attempt sends a one-time code to your registered mobile number, adding a second layer even if your password is guessed.

Data Retention

We keep your account data as long as your account is active. Once you close your account, personal data is deleted after 30 days; transaction records are retained for 7 years to comply with financial reporting rules.

Request Your Data

Email our support team or use Account Settings to request a full copy of your stored data, including deposits, withdrawals, login history and any notes we hold. We'll deliver it within 14 days in a readable format.

Close Your Account

Go to Settings > Account Management > Close Account, or email support. Your account closes immediately. Any balance is returned to your linked payment method within 2–5 business days depending on your bank.

Common Questions About Our Legal Terms

Yes. Log into your account and go to Wallet > Transaction History. You'll see every deposit, withdrawal, and game round with timestamps and amounts. Export it as CSV from there or request a complete report via support.

Tap Forgot Password on the login screen. We'll send a reset link to your registered email. Click it, create a new password, and log in. If you no longer have access to that email, contact support with proof of identity and we'll help you regain access.

Deposits via DANA, OVO, GoPay and QRIS are processed through encrypted channels. Each transaction gets a unique reference number you can see in your wallet immediately. We hold no unencrypted card or wallet data.

You can close your account anytime from Settings > Account Management > Close Account. Closure is instant. Any remaining balance is returned to your linked payment method within 2–5 business days. Closed accounts cannot be reopened.

Reach our legal and privacy team via live chat (available during operating hours), email support, or the Account Settings > Help & Contact section. We respond to privacy and data-access requests within 14 days.

Yes. Go to Account Settings > Deposit references. You can set a daily, weekly or monthly cap. Once set, deposits beyond that limit are rejected automatically until the next reset period.

No. Your personal data is never sold or rented. We share only essential payment information with payment processors (DANA, OVO, GoPay, QRIS operators) to process your transaction. Data sharing depends on local law and is always encrypted.

How We Protect Your Account and Data

Reach Our Legal and Support Team

How We Handle Your Information

Data Encryption

Cookie and Tracking Policy

Account Access Control

Data Retention

Request Your Data

Close Your Account

Common Questions About Our Legal Terms

01 Can I access my transaction history?

02 What happens if I forget my password?

03 How do I know my deposit is safe?

04 What are your terms around account closure?

05 Who can I contact about privacy concerns?

06 Can I set limits on my account deposits?

07 Is my data shared with third parties?

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